ITS to Terminate DCE Security Servers, January 7, 2009 (12/9/08)
On Wednesday, January 7, 2009, during the regularly scheduled maintenance window (5:00-7:00 a.m.), Information Technology Services (ITS) will terminate the Kerberos authentication servers that relied upon the former security technology. DCE once provided the security portion for the filesystem that formerly supported Penn State Access Account Storage Space (PASS), the Distributed File System (DFS). While PASS' use of DCE and DFS ended in July 2008 with the migration to the new filesystem and KDC security servers (see http://alerts.its.psu.edu/alert-740 for details), some clients may still be using the DCE servers. Any native clients connected to/configured for the legacy servers will no longer work as of January 7.
Kerberos client configurations should use:
The DCE security servers that will be terminated on January 7 are:
Please note that the realm name, dce.psu.edu, though used by the DCE servers, will not be decommissioned, as the MIT KDC servers also use this realm name. In addition, Windows Active Directory (AD) administrators who use the ACCESS.PSU.EDU domain or a direct trust to the dce.psu.edu realm from their own AD forest will not be affected. Please also note that both the old and new authentication systems outlined here refer to Penn State Access Account authentication and not Friends of Penn State (FPS) authentication. FPS uses a separate set of servers for Kerberos authentication.
Inquiries and requests for assistance should be directed to ITS Help Desk staff at firstname.lastname@example.org.
University to Significantly Increase Personal PASS Resources (10/1/08)
On October 1, Penn State Information Technology Services (ITS) will significantly increase the amount of personal storage space available to University community members from the current 1 gigabyte (GB) maximum, to 5GB of space for course work, research, Web projects, portfolios, personal blogging, graphics, photos and more. In addition to the increase, users will also be able to take advantage of a new utility that provides the ability to recreate one's PASS home folder (or other folders stored in PASS), if these folders are accidentally deleted. For details and instructions related to this feature, please visit the ITS Knowledge Base at http://kb.its.psu.edu/ and search on the criteria "Recreating PASS Space."
Penn State Access Account Storage Space (PASS) provides universally accessible disk and file-storage space for use by students, faculty, and staff at Penn State. Participants are initially allocated 500 MB of online storage space upon receipt of a Penn State Access Account. Users can increase their storage allocations to 5GB via the ITS Secure Server's quota utility at https://www.work.psu.edu/. PASS is also available for departmental and course use.
Inquiries and requests for assistance should be directed to ITS Help Desk staff at email@example.com.
Computer Lab Printing Now Accepts Lion Cash+ (9/17/08)
With LionCash+ and an Internet connection, students can now log on and purchase more pages for printing in ITS computer labs and classrooms, and University Libraries locations at University Park, as well as other areas participating in the ITS printing system. Using LionCash+ enables a quick and convenient way for students to purchase additional printing pages and replaces the old method of locating a signature station, agreeing to bursar billing, and waiting for authorization to occur. With LionCash+ for printing, students will continue to receive 110 subsidized pages each semester. However, additional pages can be purchased at any time online as long as there are sufficient funds in the LionCash+ account. There is no charge for the transaction. In addition, students will earn an extra 10 free pages on the very first purchase of pages using their LionCash+ account. Printing does not debit or affect the LionCash+ account and any unused purchased pages may be returned for credit to the LionCash+ account at the end of a semester. Additional details are available at http://clc.its.psu.edu/Printing/
University Park Dial-up Modem Pool Outage Scheduled for September 18 (9/17/08)
On Thursday, September 18, 2008, the dial-up modem pool at University Park (814-863-2222), managed by Information Technology Services (ITS), will be unavailable between midnight and 5:00 a.m. The modem pool needs to be taken offline because the communications vendor for this technology must relocate a small section of its State College-Clearfield south route cable, due to a Pennsylvania Department of Transportation (PDOT) project. Services are expected to be restored no later than 5:00 a.m.
To learn more about Penn State's dial-up service, and to view each of the related phone numbers go to: http://css.its.psu.edu/internet/dialup/. Information on all methods for Internet access is available at http://css.its.psu.edu/internet/connections.html. Inquiries and requests for assistance should be directed to ITS Help Desk staff at firstname.lastname@example.org.
Technology workshops and overviews now open for registration (8/25/08)
Registration is open for the technology workshops and overviews offered by Information Technology Services this fall. This semester, students, faculty, and staff at all Penn State campuses can take advantage of live or recorded sessions that are being offered online through Adobe Connect meeting software. Popular overview and hands-on topics include Photoshop, Dreamweaver, Data Warehouse, ANGEL, Access, Excel, PowerPoint, podcasting, cascading style sheets, and many more. Visit the Web site for details on all available training options or to register for training at http://its.psu.edu/training/.
ITS to Discontinue Addresses from PASS Migration (8/7/08)
On August 18, 2008, ITS will discontinue all Internet addresses (inclusive of hostnames, URLs, etc.) used during the PASS pre-migration period, July 3-7. Users who had participated in the pre-migration testing and used temporary addresses for PASS services and systems, will now need to update any references, such as bookmarks or "favorites" settings, to reflect the new and permanent addresses.
A complete listing of all Internet addresses to be discontinued, along with documentation for accessing PASS, is found in the ITS Knowledge Base at http://kb.its.psu.edu/ via the search term "PASS." For information about the PASS Migration, please refer to the ITS Alert, http://alerts.its.psu.edu/alert-740. Inquiries and requests for assistance should be directed to ITS Help Desk staff at email@example.com.
Turnitin to enhance Web-based plagiarism prevention tool (8/7/08)
Turnitin has announced the release of the new, enhanced version of their Web-based plagiarism prevention resource. The switch to the update will occur on August 7. Some of the enhancements in the new version include a redesigned interface, expanded student paper databases, improved Originality Reports which indicate whether the student properly cited his or her work, and expanded content databases. More information about the update is available at http://its.psu.edu/turnitin/.
To learn more about Turnitin and to see a demonstration of enhancements, Turnitin will be hosting online sessions through the WebEx Web conferencing application. Information for the online sessions, including the scheduled dates and times, is now available at http://tlt.its.psu.edu/turnitin/OnlineOverview.html. Turnitin is made available to Penn State by Teaching and Learning with Technology, a unit of Information Technology Services. Questions can be directed to firstname.lastname@example.org.
Information Technology Services now offering IMAP e-mail service (7/18/08)
On Tuesday, July 15, Information Technology Services (ITS) began offering
the IMAP e-mail service to Penn State faculty, staff and students who use
Penn State's e-mail services, including Penn State WebMail at
https://webmail.psu.edu. The Internet Message Access Protocol (IMAP) is a
service that permits e-mail clients to access messages stored on a remote
server as if the messages were locally available on the user's own computer
system. E-mail stored on Penn State's IMAP server can be accessed from a home
computer, an office computer, or a laptop. IMAP is typically ideal for people
who need to check e-mail on multiple machines on a regular basis, especially
for those who travel regularly.
Read the full story on Live
Major Upgrade Scheduled for Penn State Access Account Storage Space
(PASS) Systems, July 3-7 (6/11/08)
ITS will perform a major upgrade to the systems that support Penn State Access Account Storage Space (PASS) services beginning at the close-of-business on July 3, 2008 and ending at approximately 7:00 a.m. on Monday, July 7. During this time, PASS systems and services will be migrated in stages to a new filesystem technology that will provide for faster and more resilient performance. As a result, several PASS services and tools will be disabled and/or interrupted — however, migration facilitators will strive for as little disruption of service to the Penn State community as possible.
Register for technology training offered this summer (5/15/08)
Registration is now open for the ITS technology workshops offered this summer. Popular topics include Access, Excel, Photoshop, InDesign, SQL, Dreamweaver, cascading style sheets, Flash, and many more. Please note that in an effort to conserve environmental resources, ITS Training Services will no longer send printed reminders of these opportunities through campus mail. Be sure to subscribe to one or more of the electronic options available to continue receiving information about upcoming technology training opportunities in the future. Visit http://its.psu.edu/training/ to register for training or to learn more about the many ways that you can opt to stay up-to-date on technology training opportunities at Penn State.
ITS Help Desk to Move to New Location (5/15/08)
This month, the ITS Help Desk located in room 215 in the Computer Building will move to a new location at 204 Wagner Building. The move is scheduled to take place from May 15 to 16, with the new facility reopening fully-staffed on Monday, May 19 in Wagner. The Help Desk is one of the two main consultation services ITS provides at the University Park campus, offering phone, walk-in, and electronic consultation to students, faculty and staff on computer related questions. The second Help Desk, located at 6 Willard, will continue to remain in its present location.
Penn State WebMail2 scheduled to be decommissioned May 13 (5/8/08)
On Tuesday, May 13, Information Technology Services (ITS) will fully decommission Penn State WebMail2, during the regularly scheduled maintenance window from 5 to 7 a.m. After this time, WebMail2 will no longer be available for use and will be fully replaced by the final version of Webmail software, now simply referred to as "Penn State WebMail."
University plans related to WebMail were originally outlined at http://live.psu.edu/story/25592, along with subsequent announcements made throughout fall 2007 and early spring 2008.
As part of the replacement procedure, several updates will be made to WebMail to address any concerns reported during its test phase earlier this year. It should be noted that users will not experience any data or e-mail loss, and access to WebMail will be available through the WebMail splash screen (https://webmail.psu.edu/) as usual.
According to ITS staff, WebMail users will now be able to enjoy many new user-specific options, such as a tabbed interface and the ability to download mailboxes — allowing them to flexibly choose between a feature-rich client or "bare bones" client. For information and the complete list of updates, visit the WebMail splash screen and click "Latest Updates to WebMail" link.
Additional inquiries and requests for assistance should be directed to ITS Help Desk staff at email@example.com.
Registration is now open for Summer-Fest technology training (4/21/08)
Faculty and teaching assistants are invited to sign up for free technology workshops during Summer-Fest 2008, a weeklong training session conveniently offered during the break in the academic schedule, May 12-16. Popular topics include Using Clickers in the Classroom, EndNote, e-Portfolio, Videoconferencing for Instruction, Excel, SPSS, Office 2007, Penn State Thesis Template, Photoshop, Using Adobe Connect in the Classroom, and many more. Please visit the online catalog for a complete list of training sessions, and log in to register for training at http://its.psu.edu/training/ .
Call To Participate in PASS Open Beta Test (3/21/08)
Information Technology Services (ITS) would like to invite members of
the Penn State community to participate in testing the new technology
that will fully support Penn State Access Account Storage Space
(PASS), as of summer 2008. The new file system will be deployed the
first weekend in July, and all data for every customer currently
using PASS space will be moved over to the new system in preparation
for the fall 2008 semester. Once all of the data is moved, access to
the former PASS systems will no longer exist. Therefore, ITS is
strongly encouraging all of its current PASS users to enroll in the
open beta testing period before the mandatory move takes place.
The new file system is considerably faster and more stable than its
predecessor. While users will still be able to enjoy the
long-standing benefits and services PASS provides (including Personal
Web space and blogging capabilities, file storage, secure file
transfer, departmental, course, and student organizations' space, and
a variety of PASS management tools), there will be some fundamental
changes that need to occur with these services and tools, in order
for them to perform and function properly. Participation in the open
beta test will provide PASS users with the opportunity to provide
feedback and the time to become familiar with the new changes,
therefore helping ITS staff to ensure a smooth transition during the
The open beta testing period begins on March 17 and will continue
until the first weekend in July. To enroll in the PASS open beta
test, please visit
https://secureappsbeta.pass.psu.edu/secureapps/signup/. Links to
instructions and other pertinent information are available on the
enrollment form page. Requests for assistance should be directed to
ITS Help Desk Staff at firstname.lastname@example.org.
Noted Author, Steve Krug, to Keynote at Penn State's Web 2008 Conference (3/6/08)
Steve Krug, author, usability expert, and consultant is this year's keynote speaker for Penn State's Web 2008 Conference. His very popular book, "Don't Make Me Think," the second edition of which sold over 80,000 copies, provides a common sense approach to making Web sites easy to use and navigate. Because his usability workshops have been in such high demand across the country, Krug was prompted to write a new book that will be available this summer. For more information about Krug, please visit his Web usability consulting Web site, Advanced Common Sense, at http://www.sensible.com/.
Web 2008 will be held on June 9, 2008 at the Penn Stater Conference Center. A full day of post-conference workshops will take place in the Business Building on June 10. The planning committee has some new experiences in store for you this year. To learn more, visit the conference Web site at http://webconference.psu.edu/. Program sessions and the conference schedule will be available on the Web site shortly. You may also get a less formal view of Web Conference happenings by following the conference chair's blog at http://www.personal.psu.edu/paf119/blogs/Wishful-Thinking/.
Free Microsoft Software, DreamSpark, Now Available to Students (3/6/08)
Microsoft's DreamSpark, a new program designed to provide free development and design software to students around the world, is now available to Penn State students. The program was unveiled on Feb. 19 by Microsoft chairman Bill Gates at Stanford University — and is part of a company-wide effort to provide future technology workers with a head start in the competitive job market.
According to Jeff Kuhns, associate vice provost for Information Technology, Penn State is well positioned to support DreamSpark, because of the University's leadership in federated technologies and its membership in the InCommon Federation.
"Penn State's use of collaborative partnerships and tools (such as InCommon and Shibboleth) foster a 'trust environment' at the University, that enables our community members to securely access resources beyond our network domain - while simultaneously preserving individual privacy," he stated. "Having these technologies in place makes it possible for us to provide programs like DreamSpark, and will enable us to provide additional collaborative programs in the future."
Some of the software that will be available to students through the DreamSpark program includes "Visual Studio 2005 Professional Edition" and the Web and graphic design toolset, the "Expression Studio" - as well as XNA Game Studio 2.0, SQL Server Developer Edition, Windows Server Standard Edition, and other resources.
To learn more about the DreamSpark initiative and to get started with downloading program software, follow the Knowledge Base instructions at: http://kb.its.psu.edu/psu-all/hd/dreamspark/?searchterm=dreamspark.
Penn State Access Account Passwords Expire Annually (2/25/08)
Penn State requires all Penn State Access Account owners to change their passwords annually. This requirement was instituted last year to increase the personal security of Penn State community members and to help protect business, research and academic resources throughout the University.
Although all students, faculty, and staff must change their Access Account passwords annually, passwords can be changed
more frequently, and at any time, for higher security. Users can check their respective password expiration dates for the upcoming year at https://www.work.psu.edu/. Prior to an
individual's password expiration, he/she will receive an e-mail notification, with the subject, "Your Penn State Access Account Password Will Soon Expire," that includes password
expiration time line information, instructions for changing passwords, and pointers to helpful documentation.
ITS strongly encourages Access Account holders to change passwords before they expire, in order to avoid any disruption
with access to University systems and services.
For more information, visit http://its.psu.edu/password/, to keep track of your password's expiration date, visit https://www.work.psu.edu/. Questions and requests for assistance should be directed to the ITS Help Desk at 814-863-1035 or 814-863-2494, or by sending e-mail to email@example.com.
Register for technology workshops offered this semester (1/3/08)
Registration is now open for the technology workshops offered during spring semester by ITS Training Services. More
than one hundred sessions are available, and popular topics include Access, Excel, Dreamweaver, Photoshop, cascading style sheets, XHTML, InDesign, Illustrator, Mac OS X Leopard, Flash, ANGEL, podcasting, and many more. Visit the Web site for more information and to register for training at http://its.psu.edu/training/.
Consulting services are available at ITS Help Desks and computer labs.
See the CSS consulting Web site
for locations, hours, and the type of services available.
Your Guide to Information
Technology @ Penn State:
Your Guide to Information Technology @
Penn State is available on the Web at http://css.its.psu.edu/internet/.