Accessing e-mail while away from Penn State
Penn State E-Mail Server Address
This time of year many people ask us how they may
access their e-mail while away for the summer. Perhaps you want to
stay in touch with your friends over the summer or you need to check
in with your office while on a business trip. By using
the following instructions, you can access your e-mail over
the summer or anytime you are away from Penn State.
Step 1. Before you leave
- Remove mail that you may have been storing on
- Have you signed up for any automatic mailing lists? If
you would rather not receive these while away, cancel
your subscriptions or put a hold on them. If you leave
your subscription services active, and do not check your
mail while away, you may have hundreds or even thousands
of e-mail messages waiting for you when you return.
This may cause problems with software. The
"welcome" message you probably received when you signed
up should contain instructions.
Step 2. Obtain an Internet connection
- Option 1: Dial into a nearby scampus - If you are within the local calling area of a
Penn State campus you can connect through its dial-up lines.
See http://cac.psu.edu/internet/dialup/ for a list of
phone numbers. Once you connect, handle your mail as usual.
- Option 2: Use a new account - If you already have an account at your new
location that you can use for e-mail (another university,
business, or other Internet Service Provider), you can
forward your e-mail to that account. To set this up, go to
https://www.work.psu.edu/ on the Web and select "Change
your forwarding address." You will be prompted for your
Access Account user ID and password. After you enter
the information, your directory entry will be displayed.
It should contain something like
"email@example.com" (where xyz123 is your
Access Account user ID). Change this address to your new
destination (for example, firstname.lastname@example.org.) Be sure
to type it correctly! Then submit the change by selecting
the "Change" button. Once this is complete, all mail addressed
to email@example.com will go to your new address. If and
when you return to Penn State, you will need to change this
entry back to firstname.lastname@example.org (where xyz123 is your
Access Account user ID) so that you can again receive mail
through your Access Account. Note that this will forward only e-mail sent to email@example.com
(where xyz123 is your Access Account user ID). Any mail sent to
firstname.lastname@example.org cannot be forwarded, but will remain on the server until
you return (or your account is removed). If you do plan
on returning, tell everyone to continue to send mail to you
at email@example.com (where xyz123 is your Access Account user ID).
- Option 3: Pay for an ISP -
If neither of the above options are available to you,
connect through a commercial Internet Service Provider (ISP).
These services are usually not free, but they often charge a
flat rate for unlimited usage and provide a local
telephone number. The fees for these services vary, but typically
run approximately $20 per month. Before you sign up with
an ISP, consider how much time you are going to spend
online. If you're going to connect strictly to check your
e-mail, long-distance charges for dialing into Penn
State's modems may be more economical.
- Option 4: Apply for free Web-based
e-mail - Free Web-based e-mail is available from
companies such as Yahoo and Hotmail
(www.yahoo.com and www.hotmail.com respectively.) Your e-mail
and address books are saved on their servers and
password protected. Since they are on the Web, these accounts can
be accessed wherever you can access the Web (for
example, home, a friend's house, community library,
Internet cafe). Once you have your web account set up, you
can use it to check your mail on Penn State's server, or you
can forward your mail to this web account (see Option 2
above). One caveat: these sites are paid for by advertisements,
so there are advertisements on their Web sites and they usually add a one-line
advertisement to each e-mail you send using their service.
Step 3. Set up your e-mail software
Once you have your Internet connection, you need to set
up whatever software you're going to use to read your mail. If you
don't have Eudora or a dedicated e-mail program available, you can
use Netscape Communicator, which has built-in e-mail capabilities.
The following instructions pertain to using Penn
State's servers for mail access. If you are using a different service, then
ask your local network administrator or customer support representative
for configuration instructions.
You need to configure the software with your Access
Account information and Penn State's server information. (See box
for Penn State e-mail server addresses.) Then you can
simply tell your e-mail software to "check mail." If you use America
Online (AOL) as your ISP, you'll need to either forward your mail from
your Penn State account to your AOL account (see Step 2, option 2)
or use Eudora, Netscape, or another POP Mail client to check
your mail. AOL e-mail software is set up specifically for your
AOL mailbox and it can't be set to read e-mail from elsewhere. After
you make the connection to AOL, you can launch your e-mail
program (Eudora, etc.) and use it normally.
Whichever option you choose should be set up and
tested ahead of time, if possible. If you need assistance call the Help
Desk at (814) 863-2494 or 863-1035 or send e-mail to firstname.lastname@example.org.
Center for Academic Computing
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