Information Technology Services (ITS) welcomes you to Penn State. Our organization provides a wide range of computer services and resources to students, faculty, and staff. Following are five steps to help you get started computing at Penn State.

1. Get your Access Account.

During orientation you’ll receive your Penn State Access Account. If you haven't received one yet, visit our Access Account Web page to find out how to obtain one. It's called an "access" account because it allows you to access many computer resources and services at Penn State. With it you can use the ITS Student Computing Labs, electronic mail (e-mail), and Internet services such as the World Wide Web.

Your Penn State Access Account is composed of a user ID and a password. Your password is the “private” part of your Penn State Access Account and should not be shared with others. It’s the “key” that lets you open electronic doors. Guard your password just as you guard your bank card PIN. Don’t write it down or make it easy for someone to guess. Don’t share your password with others, as they would then have the opportunity to see your grades, obtain your transcript, and forge e-mail from you. It’s important for you to change your password as soon as possible. Step 4 tells you how.

2. Visit Willard Building.

Willard Building offers a number of computer resources and services, including a computer lab, computer store, and the Help Desk, where you can obtain computer assistance. The lab, which is located in room 2, includes Macintosh and Windows computers (note that labs require use of your Penn State Access Account). A consultant will be available to answer your questions. Penn State’s Computer Store, located in room 12, sells hundreds of computer products at low, academic prices. The non-commission consultants in the store can answer your questions about purchasing the best computer setup for your particular needs.