Special Reports: Critical Issues in Academic Advising Technology
NACADA's Technology in Advising Commission first developed the following list of Critical Issues in Academic Advising Technology at our annual commission meeting at the 1998 San Diego national conference.
- How to ensure and document integrity in advising using technology
- Identifying sound processes for addressing advising technology issues/concerns? (who should be involved; questions to consider; results)
- Advisor training/development - Technology education
- Identifying "best practices" models
- Technical support for advisors
- Communication with computer support representatives - articulating advising needs/convincing others of advising importance
- Need for clearinghouse of advising technology information and referrals/FAQ's
- Advising technology training/specialization certification
- Limitations of technology (dealing with those who think technology is the only answer/solution)
- Integrating Web applications with student information systems and independent systems (interactive advising focus)
- Taming technology - maintaining one-on-one personal contact
- Need to research technology's impact on advising (how students use it; what students think)
- Role of advisors in distance education
- Data warehousing and mining in the advising process
- Review and standards for campus information policies (e.g. email advising)
- Advising technology accessibility for students/advisors with disabilities
- Multicultural concerns with technology accessibility
- Fear of advisor obsolescence through technology
Also refer to the commission-sponsored Technology and Academic Advising article published in the June 1999 issue of the NACADA Academic Advising News newsletter.
Revised June 17, 2004
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