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Penn State Portal help documentation can be accessed directly from the Portal. To access this document, you will need to authenticate to the Portal at https://portal.psu.edu/ with your Penn State Access Account userid and password.
Once you authenticate to the Portal, click on the Help link located at the top right-hand side of the Portal window. The information here provides very general guide to editing and changing Portal channels.
Also feel free to take a look at the Penn State Portal FAQ, which provides answers to common questions. The FAQ can be accessed via the Portal "splash screen". Go to https://portal.psu.edu/ and click on the FAQ link. You also may access the FAQ once you authenticate to the Portal. Click on the click the <Help> button located on the navigation bar at the top of your Portal page.
If you cannot find the answer to your question in the Portal help and/or FAQ documentation, please send an inquiry to helpdesk@psu.edu. Please include the following:
Send us your suggestions!
Did we forget to include something in the Portal Help and/or FAQ documentation that would be helpful to you and other users? If so, please let us know. Comments can be directed to portal-feedback@psu.edu.
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This site maintained by Academic Services and Emerging Technologies, a unit of Information Technology Services.
Comments and suggestions may be directed to helpdesk@psu.edu.
Last revised: Tuesday, January 4, 2005.