Team # 125 -- Medical Excuse CQI Team
Student Affairs

February 1995

Objective

To examine and improve the process by which University Health Services (UHS) provides medical excuses and /or verification of illness for students.

Team Membership

  • Peg Spear, Sponsor
  • Larry Dansky, Leader
  • Doris Guanowsky, Facilitator

Results Achieved to Date

  • Medical excuse protocol was established
  • Staff time was reduced by 27%
  • 93% of students & 96% of faculty were satisfied with new process
  • Confidentiality maintained
  • Preprinted excuse form created

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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