Team # 358 -- Service Calls/Emergencies/Reengineering Team
Finance and Business

January 2000


To develop processes for improving work control at OPP in the area of Service Calls/Emergencies.

Team Membership

  • Ford Stryker, Sponsor
  • Kathy Bamat, Leader
  • Candace Wert, Facilitator
  • Dennis Bair, Member
  • Mike Boonie, Member
  • Jean Brownley, Member
  • Bill Dreibelbis, Member
  • Kelly Gilham, Member
  • Dick Harris, Member
  • Bob Kellar, Member
  • Larry Mayes, Member
  • Dennis Smith, Member
  • Don Thompson, Member
  • Dick Way, Member

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
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