Team # 690 -- University Health Services Laboratory
Student Affairs

August 2005


QI issue: to improve the turn-around time for chemistry lab testing results. In an effort to decrease wait time for patients, an overarching goal of University Health Services, the lab personnel want to complete chemistry testing and provide test results to the ordering clinician in a timely fashion.

ExpectedResults: The goal of the project is to complete all patient chemistry testing with results provided to the ordering clinician within one hour 95% of the time.

Team Membership

  • Peg Spear, Sponsor
  • Kristin Klinefelter, Leader
  • Janet Nelson, Member
  • Judith Novack, Member
  • Leslie Ramish, Member
  • Syd Sayers, Member

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
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University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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