No. 148 April 2012

Quality Advocates: Toward a Better Understanding of DUS Students Dropped for Poor Scholarship

To gain a better understanding of the characteristics of DUS students who fail out academically and to develop more data driven interventions, the Division of Undergraduate Studies collaborated with the Office of Planning and Institutional Assessment. This session will include a discussion of the background leading up to the research, the nature of the research that lead to subsequent interventions, and future initiatives.


Innovation Extract: Eat That Frog: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time

We will probably always have a ‘To Do’ list, and maybe more than one. The question we face is how to effectively and efficiently manage that list. In Eat That Frog: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time, Brian Tracy provides a set of 21 approaches to expend your time more effectively as well as more efficiently.


Quality Team Highlights: New Teams

With the January 2012 issue of Quality Endeavors, the Office of Planning and Institutional Assessment launched Quality Team Highlights, Penn State’s third generation of recognition for innovation and improvement teams. The teams highlighted this month are:


Cost Saving Idea: Develop staff pools of expertise

Consider developing staff pools of individuals with specific expertise, such as in Web design and maintenance, or financial processes, to serve several different offices within a unit or geographic area. Individuals in the pool will be able to further develop their expertise and share it across the offices. Individuals in the offices will not be asked to handle a ‘rainbow’ of responsibilities where they cannot be experts in all the multiple areas.

Submit your ideas for increased efficiency and effectiveness at Penn State.

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact Mike Dooris at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Barbara Sherlock, Senior Planning and Improvement Associate, Office of Planning and Institutional Assessment, at 814-863-8721 or Read past issues on the Office's Web site.

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