Team # 5 -- Intake and Reception of Students in the Smeal College of Business Administration
Smeal College of Business Administration
January 1992
Objective
To streamline the advising center intake process by removing unnecessary steps.Team Membership
- Susan Winck, Sponsor
- Lynne Grutzeck, Leader
- William Farnsworth, Facilitator
Results Achieved to Date
- Provided seating within sight of receptionist
- Eliminated the sign-up register
- Assigned an advisor to be on duty for 10-minute walk-in appointments
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
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