Team # 56 -- The Computer Help Desk Function
Computer and Information Systems

April 1993

Objective

To improve the function of computer help desks at various University locations

Team Membership

  • Gary Augustson, Sponsor
  • John Harwood, Leader
  • Joan Thomson, Facilitator

Results Achieved to Date

  • Compiled a group or set of telephone numbers for Computer Help Desk in the telephone directory to help customers find the correct number

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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