Team # 73 -- Interlibrary Loans
University Libraries
September 1993
Objective
To examine the process of obtaining non-returnable materials for Penn State patrons through Interlibrary Loan.Team Membership
- Nancy Cline, Sponsor
- Gloriana St. Clair, Leader
- Janeen Grasser, Facilitator
Results Achieved to Date
- Number of requests increased from 17,022 to 22,054
- Team was able to decrease average # of days for interlibrary loans from 20.3 days to 15.4 days
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
Copyright 2006-2013 The Pennsylvania State University
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