Team # 90 -- Counseling and Psychological Services (CAPS)
Student Affairs
January 1994
Objective
To improve the process of intake in the clinical service delivery system.Team Membership
- Dennis Heitzmann, Sponsor
- Wil Wadlington, Leader
- Lee Ann Candor, Member
Results Achieved to Date
- Created a "telephone triage" system to provide more rapid access to students in crisis & more efficient referral for other services
- Privacy & confidentiality will be enhanced w/ renovations
- Clerical staff removed from quasi-clerical responsibilities
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
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