Team # 93 -- Continuing & Distance Education Conference and Institutes Registration
University Outreach (Continuing and Distance Education)
February 1994
Objective
To study the processes that produce correspondence and other printed materials for conferences.Team Membership
- Michael Ostroski, Sponsor
- Fred Loomis, Facilitator
Results Achieved to Date
- Weight of materials sent to conferees reduced resulting in 50% savings for mailing costs
- Reduced the types of invoices sent out to customers from 4 to 1
- Registration process simplified with elimination of 13 steps
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
Copyright 2006-2013 The Pennsylvania State University
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