Team # 93 -- Continuing & Distance Education Conference and Institutes Registration
University Outreach (Continuing and Distance Education)

February 1994

Objective

To study the processes that produce correspondence and other printed materials for conferences.

Team Membership

  • Michael Ostroski, Sponsor
  • Fred Loomis, Facilitator

Results Achieved to Date

  • Weight of materials sent to conferees reduced resulting in 50% savings for mailing costs
  • Reduced the types of invoices sent out to customers from 4 to 1
  • Registration process simplified with elimination of 13 steps

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The Pennsylvania State University
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