Team # 97 -- Graduate Admissions Records Management Team

March 1994

Objective

The file imaging transition team will improve the access and processing of file room materials.

Team Membership

  • William Taylor, Sponsor
  • Charles Galgoci, Leader
  • Barbara Sherlock, Facilitator

Results Achieved to Date

  • Graduate school records were scanned & indexed
  • Increased customer satisfaction
  • Records are now accessible to multiple users
  • Search time decreased
  • # of errors were reduced
  • Filing space was reduced by 50%

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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