Team # 129 -- Student Support Services Evaluation Review Team

March 1995

Objective

To survey SSS Program student customers and recommend improvements based upon input.

Team Membership

  • Howard Wray, Sponsor
  • Audrey Kharem, Leader

Results Achieved to Date

  • Established reasons why we need to review our services and the need to review our actual evaluation instrument. Outlined the steps of our evaluation process. Critiqued each step in the evaluation process. Made recommendations and implemented changes. Established a timeline for the completion of each step in the evalaution process. Reviewed each item of the SSS evaluation form. Made revisions on items as recommended by the team. Assigned members of the team specific tasks for the successful completion of the project.

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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