Team # 134 -- Alumni Office Telephone Inquiries

May 1995

Objective

To examine and improve the process of responding to phone inquiries in the Alumni Office.

Team Membership

  • Peter Weiler, Sponsor
  • John Black, Leader
  • Margaret Sebastianelli, Facilitator

Results Achieved to Date


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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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