Team # 138 -- Libraries Annex Reengineering Team
University Libraries

July 1995


To assess the use of materials in the on-campus annex and establish a level of service to meet customer needs and recommend a set of processes to accomplish stated purpose.

Team Membership

  • Sally Kalin, Sponsor
  • Gloriana St. Clair, Sponsor
  • Nan Butkovich, Leader

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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