Team # 151 -- Continuing and Distance Education CQI Team for Materials Fulfillment
University Outreach (Continuing and Distance Education)

October 1995


To review and improve the efficiencies and enhance the service to the Distance Education customer in the fulfillment of student course materials.

Team Membership

  • Gary Miller, Sponsor
  • Mary Beth Tsikalas, Sponsor
  • Pennie Maclean, Leader

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
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Fax: (814) 863-7031

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