Team # 169 -- Center for Counseling and Psychological Services (CAPS) Wait-time Team
Student Affairs

May 1996

Objective

To reduce the wait time for seeing a CAPS counselor and improve clinical service delivery.

Team Membership

  • Dennis Heitzmann, Sponsor
  • Wil Wadlington, Leader
  • Ellen Walker, Facilitator

Results Achieved to Date

  • Twenty-two recommendations for the improvement of psychological service delivery were recommended and implemented.

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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