Team # 189 -- OPP Litter Pickup Process Action Team
Finance and Business

September 1996


To develop and implement a process to pick up litter and empty trash receptacles that minimizes the time required and reduces costs while maintaining quality standards and customer satisfaction.

Team Membership

  • Doug Donovan, Sponsor
  • Ron Eckenroth, Leader
  • Dennis Smith, Facilitator

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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