Team # 238 -- OPP Maintenance of Central Controls Systems/Air Temperature Control Field Process Action Team
Finance and Business

April 1997


To reduce time spent troubleshooting and maintaining the CCS/ATC field.

Team Membership

  • Deborah Howard, Sponsor
  • Mike Kelleher, Leader
  • Richard Tennent, Facilitator

Results Achieved to Date

  • Determined what duties should be assigned to the Grade 4 workers on the HVAC equipment
  • Determined what additional training would be necessary for the workers to do their job effectively
  • The repeat calls should be less frequent if the proper tradesmen with adequate training to handle the problem are assigned.




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