Team # 280 -- Libraries Back on Track Team: Re-engineering a Self-Directed Work Team
University Libraries

February 1998

Objective

To improve the Serials Team to achieve greater efficiencies, significant process improvements and increased team empowerment.

Team Membership

  • Nancy Eaton, Sponsor
  • Nancy Stanley, Leader/Facilitator

Results Achieved to Date

  • The Serials team shortened the claiming procedure, improved microfiche check-in, and reduced material handling in the Faxon Finder process; The Approval and Gifts team has made improvements to their processes resulting in a savings of two hours per week
  • $1365.00 labor savings has allowed each team to take on additional duties with the same amount of personnel

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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