Team # 283 -- Human Resources Team to Improve Annual Switch Enrollment Materials
Finance and Business

March 1998

Objective

To improve processes to make Employee Benefits packets more user friendly, more cost effective and less labor intensive.

Team Membership

  • Billie Willits, Sponsor
  • Nancy Hensal, Leader
  • Doris Davis, Facilitator

Results Achieved to Date

  • Standardizing the packets so no sorting or specialized handling was required reduced costs; Packets were reduced in size by not including materials available elsewhere
  • Using smaller window-type envelopes reduced mailing and handling costs

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