Team # 291 -- Housing and Food Services Customer Service Survey Team
Finance and Business

March 1998

Objective

To design and implement a process for surveying H&FS customers.

Team Membership

  • Steve Weaver, Sponsor
  • Mary Tier, Leader
  • Linda Klimczyk, Facilitator

Results Achieved to Date

  • A survey showed a high level of customer satisfaction with the variety and quality of maintenance services

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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