Team # 298 -- Office of Student Aid Intake and Communications Evaluation Team
Enrollment Management and Administration

July 1998


To improve current and develop other intake and communication strategies and technology to streamline general contacts to the office and to maximize access for customers who have more complex issues.

Team Membership

  • Bronwen Wagner, Sponsor
  • Cheri Gallagher, Leader
  • Dale Punshon, Facilitator

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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