Team # 315 -- Business Logistics 405 TQM Team
Smeal College of Business Administration
January 1999
Objective
To use quality tools such as fishbone diagram, cost of quality diagram and force field analysis and data from students to improve the class.Team Membership
- Business Logistics Department Smeal College, Sponsor
- Bob Novack, Leader
- Rachel Rutkoski, Facilitator
Results Achieved to Date
- June 2000: BLOG 405 is not currently offered because it is undergoing a complete overhaul.
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
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