Team # 451 -- University Health Services Finance and Patient Services & Pharmacy Services
Student Affairs

November 2001


Improve the Maintenance Prescription Drug Program billing process to provide plan participants with accurate abd consistent statements of account.

Expected Results: Elimination of inconsistencies in the pharmacy billing process and elimination of pharmacy coding errors.

Team Membership

  • Jeff Pogue, Leader
  • Jonathan Borowski, Member
  • Donna Decker, Member

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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