Team # 455 -- University Health Services Laboratory Department
Student Affairs

October 2001


To improve the billing consistency and accuracy for lab testing procedures billed by non-lab staff.

Expected Results: Increase consistency in billing practices resulting in decrease of loss revenue for non-lab staff billed lab testing.

Team Membership

  • Kristin Klinefelter, Leader
  • Janet Nelson, Member
  • Judy Orzolek, Member
  • Leslie Ramish, Member
  • Syd Sayers, Member

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

Copyright 2006-2014 The Pennsylvania State University

This publication is available in alternative media upon request

Questions regarding web issues, please contact