Team # 606 -- Civil and Environmental Engineering Academic Administration CQI Team
College of Engineering

March 2004

Objective

Quickly and efficiently develop and implement a plan whereby we reduce defects that affect the quality and outcome of our administrative process, thereby ensuring that we meet or exceed the expectations of our colleagues and students.

Team Membership

  • Andrew Scanlon, Sponsor
  • Mary Miller, Leader
  • Barbara Sherlock, Facilitator
  • Barbara Crain, Member
  • Richard Schuhmann, Member
  • Nancy Witherite, Member

Results Achieved to Date


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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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