Team # 610 -- OPP Cleaning Quality Standards Team
March 2004
Objective
Develop a program that defines cleaning standards and that provides constructive feedback to improve employee performance to a point where standards are met.Goal: Develop a program to define cleaning quality standards and ensure they are met.
Team Membership
- Janitorial Quality Management Board, Sponsor
- Bill Knepp, Leader
- Connie Brumgard, Facilitator
- Phillip Melnick, Facilitator
- Brad Bressler, Member
- Lynn Daughenbaugh, Member
- Dick Iddings, Member
- Carl Lose, Member
Results Achieved to Date
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
Copyright 2006-2013 The Pennsylvania State University
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