Team # 678 -- Arts and Architecture Customer Service CQI Team
College of Arts and Architecture

January 2006


Survey internal "customers" and use their feedback to evaluate and refine processes to provide exemplary service to staff and faculty.

Team Membership

  • Richard Durst, Sponsor
  • Christine Butts, Leader
  • Marianne Guidos, Facilitator
  • Barbara Sherlock, Facilitator
  • Jane Brown, Member
  • Wendy Hill, Member
  • Shannon Hull, Member
  • Janeann Lindsay, Member
  • Roger Smith, Member
  • Jenny Watson, Member
  • Linda Wheeland, Member

Results Achieved to Date




Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

Copyright 2006-2014 The Pennsylvania State University

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