Team # 795 -- Cleanliness Survey Team
Student Affairs

September 2007

Objective

To monitor cleanliness in our health care facility at all times in order to find areas in which facilities staff may need to improve processes. A staff survey was conducted to help measure knowledge of and satisfaction with building cleanliness. Periodic monitoring with a survey of staff’s perceptions of cleanliness is used to find areas for improvement.

Team Membership

  • Wes Cartwright, Leader
  • Michelle Bonson, Member

Results Achieved to Date

  • ExpectedResults: 126 surveys were distributed; 82 were returned. 73% of participating staff rated cleanliness in all areas as satisfactory or higher. The facilities departmentt plans to continue its efforts to increase the satisfactory and higher ratings for next year.

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
 Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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