Team # 802 -- Nursing Intake and Scheduling Process Team
Student Affairs

October 2007

Objective

To improve the efficiency of the processes of nursing intake and scheduling to enable each patient to be seen by their clinician at the time of the scheduled appointment.

Team Membership

  • Agatha Glusko, Leader
  • Elaine Hazi, Member
  • Kathy Petroff, Member

Results Achieved to Date

  • ExpectedResults: The team is evaluating time and location data from the electronic health record system to identify problem areas and will redesign and test workflows based on the results of the analysis.

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu

Copyright 2006-2008 The Pennsylvania State University

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