Team # 836 -- Opportunity for Improvement Initiative, Office for Research Protections
Graduate School / Research

June 2008

Objective

To develop a process to receive, assess, provide feedback on and implement (as appropriate) suggestions received to enhance our ability to carry out our mission. The goal is to be able to systematically capture innovative ideas so that they can be assessed and implemented, if appropriate, in a timely manner.

Team Membership

  • Michelle Stickler, Advisor
  • Candice Yekel, Sponsor/Advisor
  • Josy Lyons, Leader
  • Michelle Panulla, Member

Results Achieved to Date

  • ExpectedResults: An electronic submission and feedback system has been put in place and is in its early stages of operation. The system allows for continuous monitoring of the status of suggestions - from confirmation of receipt of suggestion through to the final decision and/or implementation of the suggestion. Progress will be measured through the tracking of number and types of suggestions received, time taken to process the suggestion, number implemented and results of implementations, as applicable.

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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