Team # 897 -- Government Documents CQI Team
University Libraries

September 2009

Objective

To review and document the current receiving, cataloging and processing workflow(s) for government information and material that the Libraries acquire (i.e. Federal, Pennsylvania, Canadian, European Union, United Nations). The team was asked to 1) Evaluate the effectiveness of the current workflow; 2) Review a list of issues attached; and 3) Make recommendations for changes to the current workflow in order to: a) Streamline the processes and maximize their effectiveness; b) Avoid duplication of effort; and c) Maximize the timeliness of processing the materials

Team Membership

  • Rebecca Mugridge-MacIntosh, Co-Sponsor
  • Stephen Woods, Co-Sponsor
  • Grace Brooks, Chair
  • Barbara Sherlock, Facilitator
  • Valerie Allen, Member
  • Mary Derstein, Member
  • Carol Holt, Member
  • Susan Lane, Member
  • LaDawn Benner, Staff Support

Results Achieved to Date

  • ExpectedResults: The Team evaluated and documented the current government information processing workflow and made recommendations, some of which have already been implemented, to improve efficiencies and streamline the processes and avoid duplication of effort. The Team investigated a number of issues identified by the sponsors and made recommendations regarding how the Libraries should proceed with regard to those issues, including new initiatives. The Team also identified a number of additional issues that bear further investigation.
  • The Team made recommendations regarding ways to streamline our workflow for processing government documents. These have been implemented resulting in a more efficient and effective workflow.

    Rebecca Mugridge
    September 27, 2011

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Contact

Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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