Starting An Improvement Initiative
The Office of Planning and Institutional Assessment provides support for improvement initiatives within Penn State's academic and administrative units. The Office approaches its work using a model that integrates planning, assessment and improvement.
To Be Successful, A Continuous Quality Improvement Team Needs:
A process with clear boundaries
The Steps to Initiate a CQI Team and Improve a Process are documented. Depending on the data you have in advance of the team's work, and the outcomes you are looking for, you can work with the IMPROVE model, the Fast Track approach, or Reengineering.
The Office of Planning and Institutional Assessment Can:
Assist the sponsor in defining the process, and identifying the team members and team leader can get you started (Leading for Continuous Improvement )
Identify a trained facilitator for the team
Provide start up training for the team to ensure clear understanding of the charge from the sponsor
Provide additional "just-in-time" training with various CQI tools as the team needs it
To register your team with the Office of Planning and Institutional Assessment, click here.
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
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Web page last modified 2013-03-04