No. 103 September 2007

Coming Quality Advocates: Fall 2007

Planning from a Provost's Perspective, Tuesday, October 2, 2007, 10:00-11:30 a.m., 508 Rider II, Speaker: Rodney Erickson, Executive Vice President and Provost

Understanding the Penn State Budgeting Process, Monday, October 15, 2007, 1:30-3:00 p.m., 508 Rider II, Speaker: Steve Curley, University Budget Officer

Leadership and Organizational Performance, Friday, November 9, 2007, 8:30-10:00 a.m., 508 Rider II, Speaker: James B. Thomas, Dean, Smeal College of Business

For complete information on all Quality Advocates being offered, visit,

Strategic Indicators

In its quest to be the finest university in integrating teaching, research, and service, Penn State has undertaken many initiatives in its strategic planning. Some examples of these include the development of a School of International Affairs, enhancement of the co-curriculum through development of certificate programs for career planning and multicultural competency, and sustainable high performance green buildings. The Penn State Strategic Plan Progress Report 2006-07 shares more telling stories and examples of how Penn State is achieving its goals and making a difference. The April 2007 edition of Penn State’s Strategic Indicators report can be found at

Innovation Insights #18: Integrating Planning, Assessment, and Improvement

How can an organization decide which goals and strategies to include in a plan? How can specific strategies be implemented? This Innovation Insight explains the five step model used for integrating planning, assessment, and improvement at Penn State, and how this model can be useful in answering these questions. For this Innovation Insight and the complete series, visit

Juran Coaching Session

The Office of Planning and Institutional Assessment announces the Juran Fellowship and Juran Doctoral Awards 2008 Coaching Session, Monday, October 8, 2007 for interested doctoral candidates. The informational meeting will be held in 508 Rider II from 5:30-6:30 p.m. Last year Penn State had 6 recipients out of 15 applications. The $10,000 Fellowship winners were doing research in Industrial and Manufacturing Engineering, Communication Arts and Sciences, Higher Education, and Architectural Engineering. The $2,500 Doctoral winners were from Health and Human Development and Earth and Mineral Sciences. More information on the Coaching Session can be found at

Innovation Extracts: The Heart of Change

In their three book series on organizational change, John Kotter and Dan Cohen explore how to use a ‘see-feel-change’ approach to engage people and lead them to change.The full article and complete Innovation Extract series is available at

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Louise Sandmeyer, Executive Director of the Office of Planning and Institutional Assessment, at 814-863-8721 or  To read past issues, see the Office's Web site at

To subscribe, join our mailing list or contact the Office of Planning and Institutional Assessment at 814-863-8721.

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Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

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