No. 115 December 2008
Feature Article: Seven Key Points for Successful Planning
Recently, Gail Hurley, Associate Vice President for Auxiliary and Business Services, shared her leadership and planning experiences with strategic planning and continuous improvement with attendees at Penn State’s Management Institute. In preparation for the session, Gail asked all of her direct reports for their inputs about what made strategic planning most effective. Despite the differences in functions of the units and differences in leadership and management styles across the units, the responses from the unit managers identified seven key points for successful planning that Gail shared with the attendees.
For the full article, visit http://www.psu.edu/president/pia/features/Issue115.html. The complete feature articles series is available at http://www.psu.edu/president/pia/features/.
The Shifting Economic Landscape and the Implications for Penn State
Wednesday, December 17, 2008, 10:30 a.m. - 12 noon, 508 Rider
Presenter: Graham Spanier, President
The current economic crisis is in front of all of us on a daily basis. How is this situation impacting higher education in general and Penn State specifically? President Spanier will share his perspective on the changing economic environment.
For further information, visit http://www.psu.edu/president/pia/advocates/2008/12/17/. For complete information about the Quality Advocates series, visit http://www.psu.edu/president/pia/advocates/.
Making the Case for Strategic Resource Allocation
January 20, 2009, 1:00 - 2:45 p.m., 508 Rider
Instructor: Larry Goldstein, President, Campus Strategies
The current economic slowdown is putting tremendous pressure on university budgets. Falling endowment income, projected cuts in state budgets, and reduced ability to pay are creating significant challenges for institutions struggling to meet increasing student expectations.
For further information about the web conference, visit http://www.psu.edu/president/pia/events/web/2009/01_20/.
DMADV: An Analytical Approach for Implementing New Strategies
February 19, 2009, 9:00 a.m. – 12:00 noon, 508 Rider
DMADV (Define, Measure, Analyze, Design, Verify) is an approach for design and implementation of new services, products, or processes based on thorough analysis, data, and early identification of measures of success. DMADV can be a useful approach in implementing new initiatives or strategies to accomplish planning goals. This workshop will provide hands-on activities and discussion about how DMADV can be used in implementing some of the strategies identified during Penn State’s current planning process.
Reports: Faculty Exit Survey
The Faculty Exit Study November 2008 edition is now available. The report is an annual effort led by the Vice Provost for Academic Affairs and offers each tenured or tenure-track faculty member who is leaving Penn State an opportunity to participate in an exit interview, an exit survey, or both. The goal is to better understand the experiences of tenure-track faculty members at Penn State and to respond to faculty concerns.
For the full report, visit http://www.psu.edu/president/pia//planning_research/reports/facultyexitsurvey/facultyexit2008.pdf. For a complete listing of the reports available, visit http://www.psu.edu/president/pia/planning_research/reports/.
Innovation Insights # 20 - DMADV: An Approach for Developing New Initiatives
This Innovation Insight provides an overview of the DMADV (Define, Measure, Analyze, Design, Verify) approach for design and implementation of new services, products, or processes. Because of its thorough analysis, basis in data, and early identification of measures of success, DMADV can be a useful approach in implementing new initiatives or strategies to accomplish planning goals.
For the full document, visit http://www.psu.edu/president/pia/innovation/insights020.pdf. The complete Innovation Insights series is available at http://www.psu.edu/president/pia/innovation/.
Innovation Extracts: “The Silent Killers of Strategy Implementation and Learning”
What does it take to successfully implement a strategic plan? In their article in the Summer 2000 Sloane Management Review Michael Beer and Russell A. Eisenstat identify six ‘silent killers’ and their alternatives for successful implementation.
The complete Innovation Extracts series is available at http://www.psu.edu/president/pia/extracts/.
Support for Planning, Improvement, and Assessment in Your Unit
The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail firstname.lastname@example.org.
The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Louise Sandmeyer, Executive Director of the Office of Planning and Institutional Assessment, at 814-863-8721 or email@example.com.To read past issues, see the Office's Web site at http://www.psu.edu/president/pia/newsletter/archive.htm.
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