No. 144 November 2011

Update:  NCCI Request for Proposals for 2012 Annual Conference

Do you have information to share about initiatives in your unit that address innovation, collaboration, leadership, or change? Consider submitting a proposal to make a presentation at the 2012 conference of the National Consortium for Continuous Improvement in Higher Education, to be held in July 2012 in Alexandria, Virginia.

Feature Article: Penn State CQI Team Accomplishments: Serving Students, Using Technology

Penn State’s first of over more than 900 Continuous Quality Improvement (CQI) teams was formed in 1991. As more and more CQI teams formed, the Office of Planning and Institutional Assessment established the CQI Team Database. We contact teams in the database about a year or two after their initial work to learn about results. Thanks to all of the teams that responded during the summer and fall of 2011 to provide us with this information. Here are some examples of what we have learned about the results of their work, with links to details and related information.


Read the complete feature articles series...

Looking for Innovation and Improvement Teams to Spotlight

The Office of Planning and Institutional Assessment highlights the accomplishments of innovation and improvement teams at Penn State in the Spotlight on Quality Improvement  and in Quality Endeavors feature articles.

If you are the sponsor or leader of an innovation and improvement team that you would like to see highlighted, contact Barbara Sherlock at

Cancelled - Quality Advocates: Planning and Budgeting: Challenges and Approaches in Outreach and Agricultural Sciences

The Quality Advocates session on Planning and Budgeting: Challenges and Approaches in Outreach and Agricultural Sciences,  scheduled for November 22, 2011 is cancelled. Normally, this discussion by Dean Bruce McPheron and Vice President Craig Weidemann would have been timely and important, and we appreciate their willingness to contribute. But for the time being,  attention and energy have been overtaken by other events and concerns at the University. OPIA will continue to share information about future events as they are planned.

Penn State Institutional Research Interest Group: NSSE 360: Using National Survey of Student Engagement to Meet Multiple Assessment Goals

Panelists will share information about how they’ve used NSSE data in the past and plan to 2011 NSSE data. Topics include:

  • Using NSSE to review students’ participation in transformative co-curricular experiences
  • 3 NSSE cycles at Penn State Altoona and their impacts
  • Engaging faculty with NSSE data
  • Using NSSE to facilitate assessment of academic engagement


Innovation Extracts: Stanley A. Marash et al - Fusion Management

Each of the teams highlighted in this month’s feature had a unique issue to address, and developed a unique approach. In Fusion Management, Stanley A. Marash and his coauthors identify the components that need to be present for success in any improvement initiative, regardless of the approach or tools used.


Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Barbara Sherlock, Senior Planning and Improvement Associate, Office of Planning and Institutional Assessment, at 814-863-8721 or To read past issues, see the Office's Web site at

To subscribe, join our mailing list or contact the Office of Planning and Institutional Assessment at 814-863-8721.

To provide feedback on this newsletter click here.

What's RSS?



Print-friendly version


Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031

Copyright 2006-2014 The Pennsylvania State University

This publication is available in alternative media upon request

Questions regarding web issues, please contact