No. 147 March 2012

Feature Article: Implementing Penn State’s Strategic Plan – A Year Three Update

Penn State is at the midpoint of implementation of its current strategic plan, Priorities for Excellence: The Penn State Strategic Plan 2009-10 through 2013-14. While implementation of the plan was front-loaded, with work on most of the 38 strategies begun in Year One or Year Two, here are some highlights from the mid-year reports on strategies identified for implementation in Year Three.


Read the complete feature articles series...

Quality Advocates: Toward a Better Understanding of DUS Students Dropped for Poor Scholarship

To gain a better understanding of the characteristics of DUS students who fail out academically and to develop more data driven interventions, the Division of Undergraduate Studies collaborated with the Office of Planning and Institutional Assessment. This session will include a discussion of the background leading up to the research, the nature of the research that lead to subsequent interventions, and future initiatives.


Workshop: Closing the Gap with Continuous Quality Improvement

What goals has your unit set in its planning for the future? Learn about the relationship between planning, assessment, and process improvement, and how continuous quality improvement approaches and tools can help you accomplish your unit goals.


Quality Team Highlights: NEW TEAMS

With the January 2012 issue of Quality Endeavors, the Office of Planning and Institutional Assessment launched Quality Team Highlights, Penn State’s third generation of recognition for innovation and improvement teams. The teams highlighted this month are:

Learn more...

Cost Saving Idea: Share technology

When possible, standardize and share software applications across the University. For example, use a standard online timecard – like the one used in Admissions - across the University for all student employees. This would save processing time in units that still use paper timecards.

Submit your ideas for increased efficiency and effectiveness at Penn State.

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact Mike Dooris at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Barbara Sherlock, Senior Planning and Improvement Associate, Office of Planning and Institutional Assessment, at 814-863-8721 or To read past issues, see the Office's Web site at

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