CQI is...
about people working together to improve
processes in workplaces that welcome change.
Below you will find four different CQI stories at Penn State.
Even though each process is different, the questions asked are
the same.
The four CQI stories are organized using Penn State's IMPROVE
model and presented so you can learn how process improvement has
occurred in different work units.
Directions:
Click on the picture or link below to
read a story about improvement. Then click on each part of the
IMPROVE model to view questions and learn more about the specific
CQI process.
