What ? > Your Goals
 
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WHAT ?
 
 
 
SO WHAT ?
NOW WHAT ?

After you experience What your goals are to...

  1. Define in your own words...Continuous Quality Improvement,
  2. Understand the term...process improvement,
  3. Describe the purpose of the IMPROVE model, and
  4. List the 7 parts of Penn State's IMPROVE model.
Last Updated on Tuesday, 21-Jul-2009 15:31:51 EDT
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