Printed from http://www.psu.edu/president/pia/planning_research/resources/index.html at 2013-05-01 21:44:45
Resources
The following Innovation Insights provide additional information:
- #4: Benchmarking for Innovation and Improvement [PDF]
- #8: How to Use Focus Groups to Solicit Ideas and Feedback [PDF]
- #11: Assessing for Improvement [PDF]
- #14: Using Surveys for Data Collection in Continuous Improvement [PDF]
Contact
Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email: psupia@psu.edu
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Web page last modified 2013-03-04