Q&A with OPIA

NEW! Penn State’s Office of Planning and Institutional Assessment introduces a new format for sharing information.

Q&A with OPIA is presented through Adobe Connect, so you can attend via your computer from any location with Internet access. Each session includes a brief overview of a specific model, approach, or tool for planning, assessment, and improvement and an opportunity to ask your specific questions. Sessions will last 30-45 minutes depending on the questions.

Penn State’s IMPROVE Model: What It Is and How to Use It
Thursday, January 31, 2013
10:00 a.m. - 11:00 a.m.
Adobe Connect

Host: Ginny Hosterman, Administrative Support Coordinator
Presenter: Barbara Sherlock, Senior Planning and Improvement Associate

This online session provides a quick introduction to and overview of Penn State’s IMPROVE model – a way to analyze and improve a process. You will find out how to more efficiently and effectively follow a sequence of steps to get from starting point A to outcome B. There will be opportunity for questions during the session, and for one-on-one follow-up.

There is no charge for this workshop. To register, call OPIA at 814-863-8721 or e-mail psupia@psu.edu. Please register at least two days prior to the session.

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Office of Planning and Institutional Assessment
The Pennsylvania State University
502 Rider Building
University Park, PA 16802-4819
Phone: (814) 863-8721
Fax: (814) 863-7031
Email:

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Web page last modified 2013-03-04