Office of Student Aid : Priority Dates : Aid Notification Information

Each Penn State student who completes the Free Application for Federal Student Aid (FAFSA) on the Web and meets student financial aid eligibility requirements will receive a financial aid notification via e-mail from the Office of Student Aid. The e-mail will have information on how they can access their Student Aid Summary online. The Student Aid Summary will list all types of student financial aid (loans, grants, Work-Study, and scholarships) for which the student qualifies.

Current Students (returning undergraduate and graduate)
Notification Process
E-mail notifications began on June 24 (for students who submitted their FAFSA by April 15). After this first e-mailing, our office will send subsequent e-mail notifications to current students on a weekly basis, upon receipt of their FAFSAs.

Follow these four steps to access your student aid summary:

1. Go to eLion on the Web
2. Click on the "Students" link
3. Enter your User ID and Password to log in
   
4. Select the "Student Aid Summary" option from the menu

You can access the Student Aid Summary Guide to help you understand your Student Aid Summary. This guide will explain the total aid vs. the total costs and how to plan for paying the difference.

New Students (undergraduate, transfer, and graduate)
Notification Process
E-mail notifications began in late March, our office will send subsequent e-mail notifications to new students on a weekly basis, upon receipt of their FAFSAs.

If you completed the FAFSA and received an e-mail notification, you can access your Student Aid Summary online by following these steps:

1. Go to eLion on the Web
2. Click on the "Students" link
3. Enter your User ID (example: "abc1234") and Password to log in (the same one you use to log in to the MyPennState admissions Web site).
   
   NOTE: You may be prompted to confirm this additional information:
   
   
   • PSU ID Number (nine-digit number found on your offer of admission letter)
   • Gender
   • Date of Birth
   • Last Name
   
   
4. Select the "Student Aid Summary" option from the menu

You can access the Student Aid Summary Guide to help you understand your Student Aid Summary. This guide will explain the total aid vs. the total costs and how to plan for paying the difference.

NOTE: If you are attending Penn State for the first time in Summer 2009, you will receive a student aid notification via U.S. mail at their home address.

NOTE: You should periodically check your spam / junk folder.

Troubleshooting Access to the Student Aid Summary
If you are experiencing difficulties logging in to view your Student Aid Summary, use the steps below to guide you.

USER ID
If you cannot find your User ID (example: "abc1234"):

1. Go to eLion on the Web
2. Click on "Friends of Penn State Account Services (FPS)"
3. Choose "Look Up User ID"
4. Enter your social security number, last name, and date of birth and click "submit"

PASSWORD
If you cannot find your Password:

1. Go to eLion on the Web
2. Click on "Friends of Penn State Account Services (FPS)"
3. Choose "Password Reset"
4. Enter your User ID and click "submit"

PENN STATE ID NUMBER
If you cannot find your Penn State ID Number (example: "987654321"):

1. Find it on the bottom of your offer of admission letter. See example
or
2. Find it by logging into MyPennState. See example

ERROR MESSAGES
High volumes of traffic may slow servers and cause error messages.  If you get an error message:

1. Close your browser window
2. Wait ten minutes
3. Open a new browser window
4. Try to log on again

If you are still unsuccessful in gaining access to your Student Aid Summary, e-mail the FPS help desk at helpdesk@psu.edu or call 814-863-1035 or 814-863-2494.