Questions answered on
grade reporting process

The new grade reporting system, which allows students to obtain grades by calling a toll-free number, makes grades available by telephone within 24 hours after the instructor reports the student's final course grade to the Registrar's Office. Students can access grades from anywhere in the continental United States and need only a touch-tone telephone and their personal access code (PAC) -- a four-digit number created on the first call.

The toll-free number is (800) 876-0354. The grade reporting system will provide semester and also cumulative grade point averages once all grades have been reported.

Through the system, every student also can receive a printed grade report. All undergraduate students receive a degree audit report at the beginning of each semester. The audit includes information regarding the student's academic program, degree progress and degree requirements completed/remaining. The previous semester grade report also is included in the audit.

Students who do not receive the degree audit continue to receive a printed copy of their semester grades. These include: all graduate students, all graduating seniors, all nondegree students, all students approved for withdrawal or leave of absence and all students enrolled in non-credit courses.

Students not included in one of those five groups should contact the Registrar's Office at the campus where they're enrolled. A grade report will be provided at no charge.

Last semester, the system responded to more than 41,000 calls in a single day and more than 100,000 for the entire semester. This semester, more than 150,000 calls have already been answered, with an average of 18,000 calls daily. Across the nation, it is now estimated that approximately 400,000 students at dozens of colleges and universities take advantage of telephone grade reporting.

The personal access code, or PAC, is a student's personal security code, similar to the number used at automated teller machines. Anyone who has not established a PAC number can create one during the first call to the telephone grade reporting system. Anyone wishing to change or alter their PAC number should visit the Registrar's Office at their enrolled campus.

Grades continue to be available on both unofficial and official transcripts. You may also use the OASIS computer system from one of the 450 OASIS stations across the University, or from home if you have obtained a free copy of the OASIS client software for your personal computer. You may also contact the Registrar's Office at the Penn State campus where you are enrolled. A grade report will be provided at no charge.

Anyone needing more information on grade reporting by telephone can contact the Registrar's Office at (814) 865-6357 or by e-mail at registrar@psu.edu.