Campus Life

Duo Mobile app used for two-factor authentication to get new look Oct. 11

UNIVERSITY PARK, Pa. — Duo Mobile, the app used by Penn State for two-factor authentication, will soon release version 4.0.0 for iOS and Android devices. The new version will be rolled out to the Apple App Store for iOS devices and the Google Play Store for Android devices starting Oct. 11.

The new version brings changes to the current interface that include:

  • Updated positioning of the “approve”/“deny” buttons for Duo Push so that “approve” is on the right, a more natural location.
  • Improved accessibility of the app, including the addition of a landscape view, variable font sizes, and improved color contrast.
  • A more intuitive enrollment process.
  • A simpler interface with features that make managing accounts easier, including the ability to add an account nickname within the app.

The core functionality of the app is not changing. Users will still be able to receive a Duo Push, generate passcodes, add or remove accounts, and do anything else the current version of the app does.

Upon release, Duo will no longer provide troubleshooting support or bug fixes for any 3.x.x version of the app, though these versions will continue to work normally after the release of version 4.0.0.

Penn State students, employees and other affiliates who use the Duo Mobile app are encouraged to visit Duo’s YouTube channel to watch a brief video regarding the changes. Additional information is available on Duo’s website.

Last Updated October 8, 2021