Starting May 11, Zoom is activating their forced single sign-on (SSO), requiring all users to login with their Penn State ID and password. To improve Zoom security, this update ensures that all Penn State Zoom users are authenticated via SSO at login.
Users are encouraged to follow these login processes now instead of waiting until the deadline. The majority of Zoom users at Penn State are already logging in via SSO and will not be affected by this update.
Please refer to these knowledge base articles for more information:
To take advantage of the new features in Zoom, it is strongly recommended that users use the latest version of Zoom. Download and install Zoom version 5.10 on all devices — including desktop computers, laptops, and mobile devices.
Some departments and units may require a local IT administrator to assist in upgrading Zoom to the latest version on all their users’ devices. Please refer to this knowledge base article to upgrade Zoom on a MacOS/Windows Computer.
For the latest Zoom updates, news, resources, support, and training information, visit zoom.psu.edu.
If you have any questions, please contact the IT Service Desk by calling 814-865-HELP or sending an email to zoom@psu.edu.