Faced with the many challenges 2020 presented, staff in Undergraduate Education (UE) demonstrated creativity and resilience as they shifted student programming to virtual formats and supported students and instructors in the remote teaching and learning environment.
Here are just a few of the ways UE staff shined this year:
You offered a warm welcome to new students.
Student Orientation and Transition Programs developed a virtual orientation for entering students that captured the excitement of the moment. Undergraduate Admissions created a virtual Spend a Summer Day that enabled prospective students to explore Penn State programs from a distance. Penn State’s enrollment in fall 2020 bucked national trends and remained strong.
You counseled students 1:1 through Zoom.
The many UE offices that provide 1:1 support to undergraduates moved their work to Zoom and met students’ increased demand for guidance during the pandemic, often while handling increased family responsibilities of their own. Kudos to staff in the Division of Undergraduate Studies, Penn State Learning, Student Aid, Undergraduate Research and Fellowships Mentoring, Morgan Academic Center, and Student Success Center.
You helped students to become engaged remotely.